Privacy Policy

How we collect and use your information

This Privacy Policy describes how The Melman Group LLC collects, uses, and shares your personal information. The Melman Group is committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or voluntarily submit your information through our forms.

When you use our website or submit a form, we may collect personal information such as your name, email address, phone number, property address, and any additional information you choose to provide. Providing a phone number is optional and is not required to receive information about our services. All information is provided voluntarily by the user.

The information you submit is used solely to respond to your inquiry, provide information related to our real estate services, follow up regarding a submitted property inquiry, and communicate with you in a professional and reasonable manner. We do not use your information for unsolicited marketing, nor do we engage in misleading or aggressive communication practices.

Communications and consent

If you provide information such as a phone number or email in one of our forms and provide consent to receive SMS or phone or email communications, The Melman Group may contact you using the information you submitted. Message frequency varies depending on your interaction with us. You may opt out of communications at any time by following the instructions provided in our messages or by contacting us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with trusted service providers or subcontractors who assist in operating our business, such as customer support systems or communication platforms. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we protect your information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have the right to request access to your personal information, request corrections, withdraw consent, or request deletion of your information at any time. To make such a request, please contact us using the information provided below.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Cookies and website analytics

Our website may use basic cookies or analytics tools to understand how visitors interact with our pages and to improve overall site performance. These tools may collect non-identifiable information such as browser type, device type, pages visited, and general usage patterns. This information is used strictly for internal analysis and website optimization and does not identify individual users. We do not use cookies to track users for advertising purposes or to sell behavioral data to third parties.

Third-party services and data processing

The Melman Group may use third-party service providers to support website operations, form submissions, customer relationship management, and communication delivery. These providers are authorized to access personal information only as necessary to perform services on our behalf and are required to protect your information and use it solely for legitimate business purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.